Sunday, July 30, 2006

Cisco Press :: Articles

Throw Away the Resume!


Although most IT professionals rely on their resume as their primary marketing document, published articles and case studies can have a dramatic impact on career development. Used properly, they help you quickly build your credibility, separating you from other professionals in your field and leading to more numerous and higher-paying opportunities. Matthew Moran discusses techniques to help you get started in writing case studies and articles and also provides some ideas for getting them published.

Professional Networking Made Easy: Priming the Pump

The value of a strong network of professional contacts is well known. Unfortunately, many IT professionals wait until they are in a career crisis to start building and maintaining their contact list. Matthew Moran provides techniques and strategies to help you create a strong professional network, starting today.

Outsourced Call Centers Losing Feasibility?

"BusinessWeek is running an article about how outsourcing call centers in India are no longer an 'inexpensive option' for American companies. These shops are now striving for better outsourced work from the U.S. and Europe multinational companies; many are fed up with U.S. clients trying to continually lower prices. New Delhi-based EXL Services, for example, terminated a contract with Dell Inc. because EXL was losing money in the deal."

I wouldn't write off outsourcing just yet. If the US increases the minimum wage as proposed, this may pretty firmly establish a class of jobs that are much inherently cheaper to fill offshore when possible.

Odd... Jobs leave the US for India, causing Americans to get hungry. Then Indian outsourcers start rejecting those jobs because they pay so low the Indians go hungry. Sounds like there's a worldwide hunger crisis in the works, so to speak.

So if India can demand better wages and reject outsource work, can America have those jobs back? We already know the language. Or will we have to wait until Business is done exploiting China and the third- and fourth-world countries? Some companies have come to their senses, but not all and not fast enough.

Which brings to mind a Dilbert strip about how the outsourced work had been so undercut while being bounced to foreign markets that eventually it went to the lowest bidder -- the original company.

Outsourcing usually involves getting rid of entry level positions in a company. Look at the job ads today and the current "Junior" or "Entry level positions" in IT require years of experience just to be considered. It used to be that if you graduated college, you had a shot at the first rung in the company.

Now that there is no low level pool of workers in the company to promote, businesses are having a hell of a time finding people to hire for higher level positions. I was just looking at [avaya.com], a local branch. Every single one of their job ads required 5 to 8 years of experience in the specific job field. Almost every time I talk to someone about how hard it is to find good IT help, I tell them to grab someone from their internship program. Usually their response is "Oh, right, we should implement one of those."

And if all human beings are equally deserving of those opportunities, then you should be against outsourcing. Because those opportunities are no longer available in the host country.

Can't find an IT job? Here are the reasons why.

Some IT pros are having little luck finding new positions.

You've been having trouble finding a tech job, even though there are supposedly loads of positions out there? Well this writer says you are missing a few key strategies. You only use the Internet to look for postings, and you're too timid to call a hiring manager after submitting a resume. Sound familiar? There are other reasons too.

Submitting resumes through job sites can put 2 additional barriers between you and the hiring manager you're trying to impress:
- a automated scoring system that rewards you for having a pathetic keyword-filled excuse for a resume.
- a HR person that.. well, all bets are off on that one.

Fortunately, there are other ways to get someone's (positive) attention at a company where you want to work. See parent post for details. :D

On the hiring side of things, referred resumes get looked at a lot more closely than the batch of resumes that job sites spit at employers. So you might as well take etnu's up on his offer below. ;)

Don't rely on the internet, but use it to find available jobs and then use the traditional methods of getting that job. I have found jobs through job sites. It works, but the thing that puts you head and shoulders above the rest is using the traditional methods in addition to the internet: sending them a targeted electronic resume to hit those keywords, calling for more info on the job advertised helps, but generally you can glean what they want from the ad. I found that having a few targeted resumes that could be quickly tailored to the advertised job really made life easier.

Next, get in the door. Telephone and ask for an interview. Show up on time for the interview and be dressed professionally and be polite. This is where relying on the internet gets you into trouble. If your just emailing applications you're only doing half the job...you have to press the flesh as the saying goes.

Once you have interviewed, a hand written thankyou card is a damn good idea. This is where you can really take advantage of the internet -- in the old days everyone wrote thankyou cards, these days it's a lost art so here is where you use the laziness spawned by the internet to capture your competitors and allow yourself to jump ahead. A good letter not only thanks the interviewer for their time, but is a great way to reiterate your strong points and maybe improve on any mistakes you made in the interview. Also follow up calls are important. And even if you don't get the job, send a final thank you for being considered. They might have been on the fence regarding the decision to hire you or not, and if another spot opens they might be calling you back sooner than you think.

Finally, there's an old adage out there that when you are unemployed you should spend 40 hours a week looking for a job. This is a good idea, but I found that spending 10 -20 hours a week searching and applying and spending the remainder studying was a big boost. When I was job hunting, I'd usually spend all nighters preparing since job interviews are usually much harder than any final in school since you really have no idea what sort of questions you will be asked.

If you want further reading ( 7 Habits of highly successful people)


Quantity always wins out over quality. Blast your resume everywhere. Flood them. Include a search & replace cover letter if they ask for it, but don't worry they won't read it. They will barely read your resume. Remembere what you learned in AI about a stochastic model? Well, this is it.

Don't worry if you are good match or not. The hiring managers certainly won't. I always get more hits on random resumes than specially tailed ones for jobs I'm perfect for.

Use lots of buzzwords - all the buzzwords. If it asks for 10 years of Unix, don't put 10 years of Solaris - no match.

Never answer your phone. Always make them leave a message. That way, you can look them up, find out what the hell job you applied for, then call them back and act like it is your dream job.

There is not much you can do about foreigners/citizens/non-citizens. People like to hire people like them. Don't ignore jobs when/if they all you back. Just don't be heartbroken if you don't get an offer from people who have a different accent.

Research and memorize the latest trick questions. They still ask those.

If you are very experienced, get out your 10-year-old data structures books and practice tree traversals, linked lists, and complexities for common algorithms.

Forget any wizened insignt you've gained over the years. It is probably over their head. You know what answer they want to hear. Give them what they want. They probably don't like interviewing any more than you do.

Clearly recruiters are doing a poor job for us. If you don't know it yet, they are not working for us, but for the employers.

Secondly, employers no longer can afford, or have the luxury of employing I.T. people long term. Most I.T. employers don't know if they will have work three months from now, let alone next year. This includes some of the largest organizations - global companies.

We have to get two basic paradigms shifted:
- I.T. People need to market themselves; and
- I.T. People need to become more flexible in their employment expecations. The same goes for I.T. employers - they should be more flexible in engaging I.T. Professionals for temporary assignments.

Have a read at some more on this topic here.

Sunday, July 23, 2006

High-tech jobs recovery? Don't believe the hype | Perspectives | CNET News.com

High-tech jobs recovery? Don't believe the hype | Perspectives | CNET News.com
Recent assessments regarding the IT Job Market stand in stark contrast to the Bureau of Labor Statistics' latest national employment figures which showed far fewer jobs added in June than economists or business leaders had projected.

Only 76,300 new IT jobs were created nationwide during the last three years.

Large technology companies claim they have so much work to spread around that recruiters can't find enough skilled American workers to fill the cubicles in their high-tech campuses. Yet at the same time, large numbers of unemployed tech workers are being turned away outright or are forced to take temporary positions far below their skill level, with reduced pay levels adding insult to injury. Worse yet, tens of thousands of manufacturing and call-center support jobs are being shipped overseas to low-wage companies.

Wednesday, July 19, 2006

Interview tips from an experienced recruiter - Membox.com

Interview tips from an experienced recruiter - Membox.com
Although your technical abilities are most important, interviewers don ’t only consider your qualifications and on job experience. See the "In the Interview" section near the bottom for some tips to help you stay sharp.

In my skimming of the article the one thing I didn't see which is the most important thing in an interview, is to really know the reasons why you would be good for this job and to sell those reasons throughout the interview. This doesn't mean that you necessarily want the job (because you can't really know that until you have finished interviewing) but it does mean you know why you would be good for the job.

A few things I think should be emphasized from my brief experience hiring a replacement for my own job:
- if I'm dressed better than you, you're not getting the job
- resist the urge to downplay an achievement, trash talk a former employer, or share in a nasty observation about a past job. If you do it to them, you'll do it to us.
- if you arrive late, you will not get this job. If, by circumstances unavoidable, you simple won't make it, phone and say you've been delayed and offer to reschedule the interview to any time that suits them. They may be willing to wait for you to be late, but don't just walk in 10 minutes late.
- have answers ready for the character questions. I've been nailed by the "what are your weaknesses" question and didn't have an acceptable answer handy. I still got the job, but I felt like an idiot when I had nothing to offer. Many job "experts" tell you to turn a weakness into a strength (eg. "I guess I try too hard to be perfect!"). Idiocy. Your lame attempts to manipulate the interviewers just show you don't think much of their intelligence. A safe answer is "I don't know of any weaknesses that affect my professional life, as any time one is pointed out to me I do my best to overcome it." You can still imply you have flaws without it being a problem on the job.

Tuesday, July 18, 2006

Job Interviews -- What Your Pre-Interview Research Should Cover

Job Interviews -- What Your Pre-Interview Research Should Cover
When you go in for a job interview, you're not just a candidate seeking a job. You're a potential problem solver and contributor. To play that role effectively, you must be armed with the right kind of information. That's what pre-interview research is all about.

It's true. If you've got the skills, it's as much you interviewing them as anything. Act like it. The appearance of knowing what you want, and actively seeking to detirmine if this company is for you greatly increases you chances of getting the job, too. Make them squirm a little!

Do the same sort of research that you would were you a prospective investor in the company; information about profitability, marketplace challenges and goals, and so on should all be readily available without too much digging. There is also nominally a section of the interview where you ask questions of the interviewer; that's a good time to ask about your role, etc.

In my experience when interviewing people, the best candidates are the ones that show a heavy interest in what the company is doing, and who seem eager to learn more about their potential new job.

Friday, July 14, 2006

Automate Linux installation and recovery with SystemImager

Automate Linux installation and recovery with SystemImager
Imaging software, commercial and open source, creates compressed images of a client's hard drive data and stores them on a central server. These images can then be used to restore systems or roll out new ones. One useful open source imaging applications is SystemImager.

As far as the article goes, if implemented properly, this software could be especially useful with something like Gentoo, when an installation can last for hours - not to mention configuring that installation and installing software after that.

Backing up your install locally is as easy as tar'ing your home dir and storing that backup either on an optical disc or on another hard disc partition.

This sounds like a nice alternative though, and can make farm installs easy.
backup: dd if=/dev/hda1 bs=4k | gzip > partition_image.gz
restore: cat partition_image.gz | gzip -dc | dd of=/dev/hda1

Of course '/dev/hda1' would be different for most, but you get the idea.

Copy/Pasted from here: http://forum.s-t-d.org/viewtopic.php?pid=10106
1) Mount a samba share
* mkdir /mnt/remote_share
* smbmount //Server/Folder /mnt/remote_share -o workgroup=Your.Domain,username=YourName,password=YourPassword
2) BACKUP with blocks of max 2gb
* dd if=/dev/sda | gzip -c | split -b 2000m - /mnt/remote_share/mypc_sda.img.gz.
3) Restore
* cat /mnt/remote_share/mypc_sda.img.gz.* | gzip -dc | dd of=/dev/sda
Not very useful for small incremental backups but great to restore the basis of your server fast.

g4u (Ghost for Unix) has been my favourite for a long time: http://www.feyrer.de/g4u/ . From the article it seems even easier to use than SystemImager. Set up a ftp server and your deployment server is good to go.

IT Salary Negotiation Tips

Show Me the Money: IT Salary Negotiation Tips
eWeek has a good article on IT Salary Negotiation. Some highlights:
NEGOTIATING: GETTING THE RIGHT OFFER
When to broach the subject
It's not tacky to negotiate
Don't blow it
RENEGOTIATIONS: GETTING THE RAISE YOU DESERVE
Prove yourself
Don't lose your chance

Wednesday, July 12, 2006

Best Places to Work in IT

For the 13th year in a row, Computerworld conducted a survey to identify the 100 Best Places to Work for IT professionals.

Tuesday, July 11, 2006

Study: Outsourcing Boom Is Over

The outsourcing boom has passed and maturity is setting in.

The leveling off is due in part to experienced customers becoming more savvy and more picky about the work they hand to outsourcing providers.

The reticence on the part of some customers is due to disappointment with the performance of their outsourcing providers.

IT Operational Budgets at Highest Levels Since 1997

IT Operational Budgets at Highest Levels Since 1997
IT operational budgets, as a percentage of company revenues, are at their highest levels since the late 1990s, but that increase comes as large enterprises continue to outsource IT work.

Chicago, Boston Flaunt Largest IT Job Growth

Chicago, Boston Flaunt Largest IT Job Growth
The Chicago and Boston metro areas have shown the biggest gains in IT job postings since the beginning of 2006, according to the monthly report released July 11 from Dice.com